All Apparel (Designer dress hire) which is to be returned because of incorrect sizing must be sent back to PARISFRONTROW within twenty-four (24) hours of signing for the delivery (with ALL tags still intact and the return slip completed), as well as your return request form, and PARISFRONTROW will send out a new size.
If for some reason PARISFRONTROW does not have an alternative size, it may be that the requested item is unavailable or limited sizes available. In which event PARISFRONTROW will offer you an alternative style equivalent to the dress rental cost. In the event that no other style can be agreed upon, PARISFRONTROW will issue full refund or a store credit valid for twelve months (12 months) for use on the PARISFRONTROW website.
All Apparel which is returned because you have changed your mind must be sent back to PARISFRONTROW within twenty-four (24) hours of signing for delivery. All tags must still be intact and the return slip completed). If any tags are removed, you will be charged the full rental amount, even if it is returned with twenty-four (24) hours of signing for delivery.
Once PARISFRONTROW has received an unworn, tagged dress, as well as your return request form, PARISFRONTROW will issue a full refund or email to you a store credit for the full amount of that rental, valid for twelve months (12 months) to use on the PARISFRONTROW website.
If you wish to cancel an order, then you must contact PARISFRONTROW as soon as possible so we may issue a full refund. If you contact us after your garment has been dispatched we will issue you a $30 cancellation fee.